Client Liaison Officer - Chinese Speaking

  • Expatriates Tax Services
  • Full-time
  • April 6, 2019
  • Job Number

    10834

  • Date posted

    April 6, 2019

  • Language

    Chinese / English

  • Profession

    Client Officer

  • Role type

    Client Liaison Officer

  • Employment type

    Full-time

Position Summary

The Client Liaison Officer shall provide a wide range of liaison and support services to international clients.

Main responsibilities

  • To act as the client liaison on behalf of the Firm;
  • To assist clients with relocation programme applications and related services;
  • To compile, review and verify necessary forms and documents;
  • To ensure complete and accurate maintenance of records;
  • Translating and interpreting to and from Chinese (Mandarin) and English;
  • To handle client visit agendas and to accompany clients to meetings;
  • To undertake market research and assist business development;
  • To perform routine administrative duties; and
  • To engage in other duties, commensurate with the role as required.

Requirements

  • Excellent written and spoken communication skills;
  • Strong inter-personal and customer relations skills;
  • Dynamic, highly organised, and target-driven, with a passion to deliver service excellence;
  • Overall resilience and the ability to work flexible and extended hours, when deemed necessary;
  • Experience and knowledge of the main IT software packages, including Word, Excel and PowerPoint; and
  • The aspiration to operate in a hard-working, yet fun, multi-cultural team environment.

Preferred skills and experience

  • Possession of a relevant University degree;
  • A minimum of 2 years of relevant experience in a similar role;
  • Native Chinese speaker (Mandarin essential, Cantonese desirable) with the ability to speak and write English; and
  • Experience in dealing with private clients and high net worth individuals.

A competitive remuneration package is offered for this post.  Nexia BT offers a pleasant and flexible working environment and the firm provides the necessary study support and opportunity for advancement.

Nexia BT is an Equal Opportunities Employer

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