Where can you register your complaint if you have an issue related to Data Privacy?

    We value our customers’ comments and we are committed to ensure that all our clients’ data is safeguarded and in line with regulation and our internal policies. Should you feel the need to complain about, or raise your objections, to how we are handling your personal data, then you may contact our Data Protection Officer using the following contact details:

     Contacting the Data Protection Officer

    Our Data Protection Officer (DPO) may be contacted by the following methods:

    1. By post, to Office 2, Suite 2, The Penthouse, Capital Business Centre, Entrance C, Triq taz-Zwejt San Gwann SGN 3000, Malta.
    2. By telephone on +356 21637778.
    3. By sending an email to dpo@nexiabt.com.

    The Group will do its utmost to ensure that complaints are handled and settled internally in an efficient and professional manner.

    Contacting the Maltese Data Commissioner

    You may also contact the Office of the Data Commissioner as follows:

    1. You may file a complaint with the Maltese Data Protection Commissioner through the following link: https://idpc.org.mt/en/pages/contact/complaints.aspx
    2. Alternatively, you may contact the office of the Maltese Data Commissioner by phone on +356 23287100 or by post using the below address:
      The Commissioner
      Mr Saviour Cachia
      Level 2, Airways House
      High Street
      Sliema, SLM 1549
      Malta